Shifting the Monkey: The Art of Protecting Good People From Liars, Criers, and Other Slackers

Poor employees get a disproportionate amount of attention. Why? Because they complain the loudest, create the greatest disruptions, and rely on others to assume the responsibilities that they shirk. Learn how to focus on your good employees first, and help them shift these monkeys back to the under-performers. Through a simple but brilliant metaphor, the author helps you reinvigorate your staff and transform your organisation.

• Find out how and why responsible, hardworking employees often get saddled with too many monkeys – the responsibilities, obligations, problems of unmotivated peers, and how that imbalance can undermine organisational success.
• Learn how leaders can put monkeys back where they belong and focus on supporting and cultivating the best employees.
• Discover the critical issue at the heart of many dysfunctional organisations – a culture and workflow dominated by the complaints, excuses and poor performance of a few people.
• Examine the top nine excuses and techniques people use to shift their monkeys, then equip yourself with strategies for deflecting each.